Privacy Policy
This privacy policy is written by Jennifer Wright, owner of North East Scar Therapy, under the website https://www.northeastscartherapy.co.uk ​ This policies purpose is to explain how w process, handle, control and protect your personal information through the business and while you browse, use or book services through this website. If you do not agree to the following policy you may wish to discontinue using this website, and or refrain from submitting your personal data to us.
Personal data we collect
All customer data acquired upon booking any services with North East Scar Therapy, and during the provision of our services, is solely used to communicate information related to treatments, such as confirmation of your booking, reminders of your appointment, gathering feedback and reminders for future bookings.
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Information is collected through the website, through phone/email conversations, as well as via social media conversations. We will never sell any of the personal data that we collect from you.
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This information includes, but is not limited to:
Name
Address
Email Address
Phone number
Medical history
Reason for booking
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Medical history is required in order to treat you safely and appropriately.
How your data is used
Your data is used only in relation to the following:
Providing our services to you
Contacting you if we need additional information in relation to a booking
Assessing suitability of treatments
Contacting you to provide additional information as required.
Contacting you to provide aftercare and follow up.
Contacting you with payment information and/or receipts/invoices.
Your Rights
You have the following rights in relation to data that we hold about you:
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Right to access - you can request a copy of the data we hold about you.
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Right to rectification - you can request that any incorrect data we hold about you is corrected.
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Right to erasure - you can request that any data held about you is erased. Please note that as many of our treatments are medical in nature, we are legally required to hold data for a period of 7 years following treatment.
Cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
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Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.